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EAB Navigate / Advising Training Dev.
Progress Reports
1
Instructor - Edit Progress Reports
Website Support
2
How to get help if www.advising.colostate.edu is down
Code for Upcoming Events on home page of Advising@CSU
FAQs and How To's - Navigate, etc.
15
How to toggle between Staff and Student role - NAVIGATE
How to include attachments in mass emails to students - NAVIGATE
How to run a report on another advisor/staff person's caseload
What to do when can't login to Navigate
Decision Guide - questions for setting up new users in Navigate/configurations
See all 15 articles
Workflows (Advising Training and Development)
9
Orientation setup - process to forward Access Request tickets to Mike
20221216-ATD-helpdesk-workflow-V2
Advising Newsletter - ticket process workflow
Ticket Handoff to Assessment and technology Team (aka MIKE)
ATD workflow for Open tickets
See all 9 articles
Archive
2
ATD Helpdesk Workflow - Freshservice
Projects tracking workflow - V2 (FINAL)
Templates
1
Advising News - template folder in Teams
Kiosk-how-to
1
setting up card swipe device-draft
