The correct form to to request that users are added as editors to our website is following:
"Add/Remove user from Web Services website" which is what you need here:
https://csusystem.freshservice.com/a/catalog/request-items/87
When you login to the URL above, you have to search for "add/Remove user from Web Services website." It shows up as a 'service item.' Following is a screenshot:
There is also an option for "Web Services Support Request" for general requests.