FAQs and How To's - Navigate, etc.

How to toggle between Staff and Student role - NAVIGATE
This student must be a student employee also so has two settings for their name. To resolve this: click the drop-down arrow next to their name cli...
Tue, 1 Nov, 2022 10:07 AM
How to include attachments in mass emails to students - NAVIGATE
How to include attachments in mass emails to students - NAVIGATE make a student list in Navigate open the list check the bulk select box at the ...
Tue, 1 Nov, 2022 10:07 AM
How to run a report on another advisor/staff person's caseload
search Staff's name in Navigate choose 'relationship type in "Assigned Students" area -  "All Relationship Types," "Pri...
Tue, 1 Nov, 2022 10:08 AM
What to do when can't login to Navigate
If you are having problems logging into Navigate, try clearing your history and cookies? It seems that could be what is causing the issue. https:/...
Wed, 12 Oct, 2022 11:09 AM
Decision Guide - questions for setting up new users in Navigate/configurations
Please respond to this ticket and answer these questions to better understand this request. what is the specific role/job function of these interns? Ca...
Fri, 28 Oct, 2022 3:14 PM
Configuration, Content, and maintenance check list- for Admin Use
Configurations, Content, and Maintenance Updates Make sure your Navigate platform is set up for success to start the new academic year. Review this check ...
Tue, 1 Nov, 2022 10:07 AM
How to include inactive students in a search
Appointment Note: In our Navigate Contract inactive student can be found inactive for 2 years EAB Navigate Plateform.
Tue, 14 Feb, 2023 2:06 PM
How Support Priority Level works in Navigate (Predictive Model)
Probation is not actually a component in the model—Grades, number of D/F, and Cum GPA are.   The rationale for this is that probation status is a factor...
Fri, 24 Feb, 2023 4:42 PM
Calendar sync not working
handout: My Calendar Isn't Syncing Correctly                   https://helpcenter.eab.com/hc/en-us/articles/360055661913-My-Calendar-Isn-t-Syncing-Co...
Thu, 30 Mar, 2023 12:10 PM
Cases and Alerts handout
attached...
Thu, 30 Mar, 2023 3:30 PM