FAQs and How To's - Navigate, ETC.

How to toggle between Staff and Student role - NAVIGATE
This student must be a student employee also so has two settings for their name. To resolve this: click the drop-down arrow next to their name cli...
Tue, 1 Nov, 2022 10:07 AM
How to include attachments in mass emails to students - NAVIGATE
How to include attachments in mass emails to students - NAVIGATE make a student list in Navigate open the list check the bulk select box at the ...
Tue, 1 Nov, 2022 10:07 AM
How to run a report on another advisor/staff person's caseload
search Staff's name in Navigate choose 'relationship type in "Assigned Students" area -  "All Relationship Types," "Pri...
Tue, 1 Nov, 2022 10:08 AM
Decision Guide - questions for setting up new users in Navigate/configurations
Please respond to this ticket and answer these questions to better understand this request. what is the specific role/job function of these interns? Ca...
Fri, 28 Oct, 2022 3:14 PM
Configuration, Content, and maintenance check list- for Admin Use
Configurations, Content, and Maintenance Updates Make sure your Navigate platform is set up for success to start the new academic year. Review this check ...
Tue, 1 Nov, 2022 10:07 AM
How to include inactive students in a search
Appointment Note: In our Navigate Contract inactive student can be found inactive for 2 years EAB Navigate Plateform.
Tue, 14 Feb, 2023 2:06 PM
How Support Priority Level works in Navigate (Predictive Model)
Probation is not actually a component in the model—Grades, number of D/F, and Cum GPA are.   The rationale for this is that probation status is a factor...
Fri, 24 Feb, 2023 4:42 PM
Calendar sync not working
handout: My Calendar Isn't Syncing Correctly                   https://helpcenter.eab.com/hc/en-us/articles/360055661913-My-Calendar-Isn-t-Syncing-Co...
Thu, 30 Mar, 2023 12:10 PM
Cases and Alerts handout
attached...
Thu, 30 Mar, 2023 3:30 PM
How to switch groups in Navigate (ex. switch to 'athletics' group)
To switch to the Athletics Group within Navigate go to the upper right hand corner, select the Groups drop-down, and select Athletics.  From th...
Thu, 13 Apr, 2023 10:34 AM